Opinions about Pax
We are Pax Assistance, the most comprehensive and accessible travel assistance, and we are delighted to share with you the opinions about our services. In this article, we compile what those who have trusted our assistance during their travels say about us.
We believe that listening to our customers' experiences is essential to improve and offer even better service.
How Does Pax Assistance Work?
At Pax Assistance, we offer travel assistance services designed to provide support in various situations during your travels. Here’s how Pax Assistance works:
Service Contracting ✍️: You can contract Pax Assistance through our website, WhatsApp, phone, travel agencies or associated insurance companies. We offer different plans that cater to the specific needs of each traveler.
Comprehensive Coverage 🌍: Our travel assistance plans cover a wide range of situations, including medical emergencies, lost luggage, flight cancellations and legal assistance, among others.
Medical Assistance 🏥: If you face a medical emergency during your trip, you can contact us 24/7. We coordinate the necessary medical care, whether in a hospital or through a remote consultation.
Lost Luggage 🧳: In case your luggage is lost or stolen, we help you locate it and manage the corresponding reimbursement according to the terms of your plan.
24/7 Customer Support 📞🕖: Our customer service team is always available to answer your questions and help you manage any situation that arises during your trip.
Pax Cash 💳: With Pax Cash, when our medical team prescribes a medication, we send you a link to your email or phone number. By clicking on it, the necessary amount is instantly credited to your virtual wallet. This eliminates the need to pay out of your pocket and wait for reimbursements, providing you with immediate access to the funds needed to purchase your medications without complications or delays.
With Pax Assistance, you can travel with the confidence of knowing you have comprehensive and professional support, ready to assist you at any time and place. Travel safely, travel with Pax Assistance. 🚀
Opinions about Pax:
We share the reviews our travelers left on Trustpilot and TripAdvisor, and also what the media says about us.
Trustpilot
On Trustpilot, travelers shared their experiences with Pax Assistance, highlighting aspects such as the security, trust and efficiency of our services. This is why Pax Assistance has a rating of 4.7 stars, with 5 being the highest rating.
Here’s a summary of their opinions:
Security, Trust and Efficiency
"They responded quickly, the doctor was very kind and came to my home. I requested assistance again, and they resolved it again. They called the next day to see how I was doing. I feel safe with this coverage."
Experience date: May 23, 2024
⭐⭐⭐⭐⭐ - Tere Crespi, MX
Excellent Service Always
"The immediate attention they provide is excellent, always available and responding kindly to each query. They gave me immediate answers whenever I needed them."
Experience date: May 26, 2024
⭐⭐⭐⭐⭐ - Maria Magdalena Ovalle Outes, DK
Recommendable
"Excellent service. I'm from Argentina, I got sick in Brazil and contacted them to see how to proceed. The attention was quick, they referred me to a doctor who asked me many questions, then gave me her diagnosis, I could ask questions and she responded without evading (this is very important). Then they referred me to the attention department and sent the prescription via WhatsApp. During the week, Ailén from Pax checked in via WhatsApp to see how I was feeling and if there were improvements in my health, that was fantastic. Then, within 30 days of WhatsApp contact, they reimbursed the money spent in Brazil."
Travel date: 04/21/24 to 04/28/24
⭐⭐⭐⭐ - Leandro Remus Clap Productora, AR
On Google , travelers shared their experiences with Pax Assistance, highlighting aspects such as the speed, attention and efficiency of our services. This is why Pax Assistance has a rating of 4.8 stars, with 5 being the highest rating.
Here are some recent opinions:
Covered Expenses and Immediate Attention
"Excellent service from start to finish. We had a minor issue with a toe, but it's bothersome, especially when you're traveling and walking a lot. The attention via WhatsApp was immediate, a doctor called us, considered that we needed to go to a clinic and gave us the details immediately. At the clinic, we were well attended, in and out in an hour; and they had already sent a virtual card with money to pay for the medications. We spent nothing and they were attentive to ensure everything went well. 100% recommend, I will take this insurance for every trip 😃."
⭐⭐⭐⭐⭐ - Laura Prensa
Immediate Attention and Follow-Up
"Excellent service, very agile. My 80-year-old mother got sick, and they sent a doctor to the house who examined her diligently and professionally. They were attentive all the time to my mother's health progress."
⭐⭐⭐⭐⭐ - Cristina Rodríguez
Immediate Medical Attention and Covered Expenses
"Excellent service. I got sick on my trip; it hadn't happened on previous ones. It's the first time I had to use the assistance, and it was effortless to contact Pax Assistance. They immediately got in touch, came to the hotel room with the necessary medication, and returned two days later to check on me again."
⭐⭐⭐⭐⭐ - Marita Córdoba
These comments highlight the importance of a travel assistance service that is quick, efficient, and has a good communication and record-keeping system. To learn more about how Pax Assistance can overcome these challenges and offer you a hassle-free travel experience, find out more here.
Media Coverage
In this section, we tell you what various media outlets highlight about Pax Assistance’s service:
Infobae
Infobae recognizes Pax Assistance for caring for the World Champions (Captain Lionel Messi and the entire Argentine National Team) in the Qatar World Cup.
📰 "The history of Pax Assistance and consequently Alexia's, intertwines with the National Team, as the Argentine Football Association (AFA) was one of the company's first connections. Thus, before trips and during stays for matches, the Scaloneta operates under the care of this travel assistance service."
La Nación
The outlet highlights Pax Assistance’s ability to offer personalized service tailored to the specific needs of clients, with the option to add additional benefits as required.
📰 "The company aims to provide a service aligned with what the client will need, with the possibility of adding 'on demand' benefits. For example, medical assistance for pets, coverage for extreme sports, a Covid package for those over 75, multi-cause cancellation, device protection, special care for pregnant mothers, among others."
Ámbito Financiero
It emphasizes that Pax Assistance offers the possibility of adding 'on demand' benefits designed to meet the individual needs of each traveler, ranging from extreme sports to pet assistance.
📰 "Also, Pax Assistance is preparing to accept cryptocurrencies, which will be another novelty in an industry that, with the strength of these two powers, will achieve global development never before seen."
Travel with Pax Assistance!
You already know the opinions about Pax Assistance. Now, travel in peace with our travel assistance, providing support at every step of your adventure. No matter where you go, we are here to take care of you at all times.
Trust us and enjoy your trips without worries!
