Traveling fills us with unforgettable experiences, but sometimes unexpected health issues can alter the course of our adventures. At PAX ASSISTANCE, we are here to help you enjoy your journey with the peace you deserve. We understand that some situations can be confusing: Should I call an ambulance or contact PAX? Here, we give you clarity to help you make the best decision in those moments. 


When should I call an ambulance? 

It is crucial to recognize the warning signs that require immediate medical attention, as they involve life-threatening situations. Below, we present some of the situations in which you should consider calling a local ambulance, so we also share the emergency numbers for all the countries around the world: 

Warning signs to call an ambulance: 

Some signs indicating that you should immediately dial the local emergency number include: 

  • Intense chest pain: Could be a sign of a heart attack. 
  • Difficulty breathing or feeling like you’re choking. 
  • Fainting, loss of consciousness, or seizures. 
  • Severe bleeding that doesn’t stop with pressure. 
  • Visible fractures or severe traumatic injuries (especially head or spine injuries). 
  • Sudden paralysis on one side of the body (this may indicate a stroke). 
  • Severe allergic reactions with difficulty breathing or swelling. 
  • Extensive or deep burns. 

In these cases, don't hesitate for a second. Call the emergency services, as acting quickly can save a life. 

Once the emergency protocol of the country you are in is activated and the urgent situation is addressed, having PAX means that when you contact us, we will cover the medical expenses incurred and activate the appropriate protocol to ensure the best care in every case. 


When should you contact PAX ASSISTANCE? 

There are some situations where your first contact should be PAX Assistance instead of an ambulance: 

  • Mild fevers or general discomfort that require a medical evaluation but are not emergencies. 
  • Minor injuries like sprains or small cuts that don’t require immediate surgery. 
  • Infections or illnesses that can be treated with prescription medications (e.g., throat, ear infections, or colds). 
  • Digestive issues like indigestion or diarrhea that, while unpleasant, are not dangerous. 
  • Preventive or follow-up medical consultations. 


Stay calm and trust in PAX 

We know that even small problems can cause stress. That’s why we are always here to provide you with the peace you need during your trip. 

Check the emergency numbers of every country in the world here and have the reassurance that wherever you are, whether through an emergency call or our assistance, you can always count on us. 


Emergency phone numbers by country 

Afghanistan: 112 

Albania: 127 

Algeria: 14 

Andorra: 112 

Angola: 112 

Antigua and Barbuda: 911 

Argentina: 107 

Armenia: 103 

Australia: 000 or 112 

Austria: 144 

Azerbaijan: 103 

Bahamas: 911 

Bahrain: 999 

Bangladesh: 199 

Barbados: 511 

Belarus: 103 

Belgium: 112 

Belize: 911 

Benin: 112 

Bhutan: 112 

Bolivia: 118 

Bosnia and Herzegovina: 124 

Botswana: 997 

Brazil: 192 

Brunei: 991 

Bulgaria: 112 

Burkina Faso: 112 

Burundi: 112 

Cambodia: 119 

Cameroon: 112 

Canada: 911 

Cape Verde: 130 

Chad: 2251-4242 

Chile: 131 

China: 120 

Colombia: 123 

Comoros: 772-1010 

Congo (Republic): 112 

Congo (Democratic Republic): 112 

Costa Rica: 911 

Croatia: 194 

Cuba: 104 

Cyprus: 112 

Czech Republic: 155 

Denmark: 112 

Djibouti: 19 

Dominica: 999 

Dominican Republic: 911 

Ecuador: 911 

Egypt: 123 

El Salvador: 911 

Equatorial Guinea: 112 

Eritrea: 202 

Estonia: 112 

Eswatini (Swaziland): 977 

Ethiopia: 907 

Fiji: 911 

Finland: 112 

France: 15 

Gabon: 1730 

Gambia: 116 

Georgia: 112 

Germany: 112 

Ghana: 193 

Greece: 166 

Grenada: 911 

Guatemala: 122 

Guinea: 442020 

Guinea-Bissau: 112 

Guyana: 913 

Haiti: 114 

Honduras: 195 

Hungary: 104 

Iceland: 112 

India: 112 

Indonesia: 118 

Iran: 115 

Iraq: 122 

Ireland: 112 or 999 

Israel: 101 

Italy: 118 

Ivory Coast: 185 

Jamaica: 110 

Japan: 119 

Jordan: 911 

Kazakhstan: 103 

Kenya: 999 or 112 

Kiribati: 999 

Kuwait: 112 

Kyrgyzstan: 103 

Laos: 1623 

Latvia: 113 

Lebanon: 140 

Lesotho: 121 

Liberia: 911 

Libya: 193 

Liechtenstein: 112 

Lithuania: 112 

Luxembourg: 112 

Madagascar: 124 

Malawi: 998 

Malaysia: 999 or 112 

Maldives: 102 

Mali: 15 

Malta: 112 

Marshall Islands: 911 

Mauritania: 101 

Mauritius: 114 

Mexico: 911 

Micronesia: 911 

Moldova: 903 

Monaco: 112 

Mongolia: 103 

Montenegro: 124 

Morocco: 15 

Mozambique: 117 

Myanmar (Burma): 192 

Namibia: 211111 

Nauru: 110 

Nepal: 102 

Netherlands: 112 

New Zealand: 111 

Nicaragua: 128 

Niger: 15 

Nigeria: 112 

North Korea: 119 

North Macedonia: 194 

Norway: 113 

Oman: 9999 

Pakistan: 115 

Palau: 911 

Panama: 911 

Papua New Guinea: 111 

Paraguay: 141 

Peru: 116 

Philippines: 911 

Poland: 999 

Portugal: 112 

Qatar: 999 

Romania: 112 

Russia: 103 

Rwanda: 912 

Saint Kitts and Nevis: 911 

Saint Lucia: 911 

Saint Vincent and the Grenadines: 999 

Samoa: 911 

San Marino: 112 

Saudi Arabia: 997 

Senegal: 1515 

Serbia: 194 

Seychelles: 151 

Sierra Leone: 999 

Singapore: 995 

Slovakia: 155 

Slovenia: 112 

Solomon Islands: 911 

Somalia: 112 

South Africa: 10177 

South Korea: 119 

South Sudan: 999 

Spain: 112 

Sri Lanka: 1990 

Sudan: 999 

Suriname: 112 

Sweden: 112 

Switzerland: 144 

Syria: 110 

Taiwan: 119 

Tajikistan: 03 

Tanzania: 112 

Thailand: 1669 

Timor-Leste: 112 

Togo: 112 

Tonga: 911 

Trinidad and Tobago: 990 

Tunisia: 190 

Turkey: 112 

Turkmenistan: 03 

Tuvalu: 911 

Uganda: 112 

Ukraine: 103 

United Arab Emirates: 998 

United Kingdom: 112 or 999 

United States: 911 

Uruguay: 911 

Uzbekistan: 103 

Vanuatu: 112 

Vatican City: 112 

Venezuela: 911 

Vietnam: 115 

Yemen: 191 

Zambia: 999 

Zimbabwe: 999